i have checked your domain name and noticed that your name server records are not correct.
#Office 2016 eol download#
please download the tool and run the support and recovery assistant on the affected computer. Moreover, using the office 365 support and recovery assistant (sara) tool that can diagnose and fix many outlook problems. hold down the ctrl key, click the outlook icon in the task bar area, and then click test e-mail autoconfiguration.Ģ) in the test e-mail autoconfiguration window, verify that the correct email address is in the e-mail address box and type the password.ģ) click to clear the use guessmart check box and the secure guessmart authentication check box.Ĥ) click to select the use autodiscover check box, and then click test. does the issue persist?ģ. run the test e-mail autoconfiguration and provide us with the results.ġ) start outlook.
#Office 2016 eol Pc#
To narrow down the cause, could you provide some detailed information:ġ. can you log in to owa(outlook web app) and send emails properly?Ģ. try to set up your account in another pc in which outlook 2016 works properly. the test logs indicate that the autodiscover is working fine. ) and send emails to others successfully?ĥ. does this issue occur to any other users in the organization? please click on the link below to access to your private message.ģ. can you add your email account to your colleague’s outlook 2016 client that works fine? this will help us to see if this issue is related to specific outlook client.Ĥ. to rule out the email account’s problems, can you log in to outlook web app (owa: To upload images, please click use rich formatting and then select the insert/edit media button.Ģ. regarding “it seems to be related to autodiscover”, could you please use remote connectivity analyzer (rca) tool to test the account’s connectivity and send the result to me? please see the steps below.ī. click “ office 365”, then select “ outlook autodiscover” in “ microsoft office outlook connectivity tests” and click “ next”.Ĭ. fill out the new window, and click “ perform test”.ĭ. send the test result via private message. to narrow down the issue, i’d like to collect the following information.ġ. when you use the “add account” function and couldn’t found your email account, did you notice any error message? if so, please send the screenshots of the error messages to me. 13, 2020 as the date when the new policy would take effect.īut in September 2018, Microsoft gave Office 2016 a reprieve, saying that that suite would be able to connect to the services through October 2023.I have do the same test from my side, and the find the “add account” function works fine.
Three years ago, the company said that perpetual-license versions of Office would be able to connect to Microsoft's cloud-based services only during the first half of their 10-year support lifecycle. Microsoft has long played with the support of Office applications connecting to Office 365 services. With support lost more from omission than commission, Microsoft argued that customers "will almost certainly face an increased security risk" and "find themselves out of compliance" rather than be suddenly suspended from accessing, say, OneDrive. developer stated in the support document. "We won't take any active measures to block other versions of the Office client, such as Office 2013, from connecting to Office 365 services, but these older clients may encounter performance or reliability issues over time," the Redmond, Wash. (Mac versions of Office are supported for only five years, rather than the decade Windows' editions receive.)Īlthough excluding some Office applications from Office 365 service support may seem harsh – especially when those applications are owed years of support – Microsoft softened the blow considerably. The last two exhaust general support on Oct.
#Office 2016 eol windows#
The Office editions left in the cold are those provided with "perpetual" licenses – ones customers paid for once, not repeatedly as for Office or Microsoft 365 subscriptions – including Office 2013 on Windows, which is to receive support until ApOffice 2010 for Windows and Office 2016 for Mac.
In a support document dated July 20, Microsoft listed the applications that will be "supported for connecting to Office 365 (and Microsoft 365) services" such as Exchange Online, SharePoint Online and OneDrive for Business. 13 the company will not support older versions of Office applications connecting to Office 365 and Microsoft 365 services. Microsoft recently reminded customers that starting Oct.